Get Ready to Discover Panama

Exploring Panama is more than just sightseeing; it’s an invitation to step into a vibrant culture, breathtaking landscapes, and experiences that can change the way you travel.

In this section, you’ll find answers to the most frequently asked questions so you can plan your adventure with confidence and ease. From how to get around the country and what to pack to the best places to dive, hike, and connect with indigenous communities, this section has everything you need to make the most of your trip.

In Panama, every moment is an experience, and every experience becomes a memory to treasure.

FAQ

When is the best time to travel to Panama?

Panama can be visited year-round thanks to its tropical climate, with an average temperature of 27 °C (81 °F).

There are two main seasons:

  • Dry season: December to April

  • Rainy season: May to November

The official currency of Panama is the balboa (PAB). It has the same value as the US dollar (1 balboa = 1 USD). Exchanging other currencies, such as euros, is simple at banks and authorized exchange offices.

Spanish is Panama’s official language, but English is widely understood in tourist areas, hotels, and restaurants, so visitors can communicate without difficulty.

There are several options, including authorized taxis, private transfer services, and transportation apps such as Uber.

Yes. You can reach destinations such as Bocas del Toro by plane or by a combination of ground transportation and boat. San Blas is accessible by ground transportation followed by boat transfer.

  • Casco Antiguo: The historic district with colonial architecture, charming cafés, and a bohemian atmosphere.

  • Panama Canal: A global icon, with the Miraflores Locks providing a front-row view of ships in transit.

  • Biomuseo: A vibrant museum that tells the natural history of the Isthmus.

There are two main visitor centers: Miraflores in Panama City and Agua Clara in Colón. To watch the ships in transit, the best times are early in the morning (around 8:00–9:00 a.m.) or in the afternoon (after 2:00 p.m.).

  • Light, breathable clothing

  • Swimsuit, sunglasses, and a hat

  • Comfortable, water-resistant shoes

  • Insect repellent, sunscreen, and a reusable water bottle

  • Long-sleeved clothing if visiting jungle or mountain areas

Destinations such as El Valle, Boquete, and Soberanía National Park offer stunning landscapes and hiking trails for all levels, from easy walks to more challenging routes.

Yes, you can enjoy snorkeling and diving in Bocas del Toro, San Blas, Coiba, and other areas along both the Pacific and Caribbean coasts.

Yes, you can visit Guna, Emberá, or Ngäbe villages. It is important to do so through responsible agencies that respect their customs and traditions.

You can find them at the Mercado de Artesanías de Balboa or at shops in Casco Viejo, where you’ll discover molas, painted hats, and other traditional crafts.

Dishes such as sancocho (chicken soup), arroz con pollo (chicken with rice), tamales, ceviche, and carimañolas (stuffed yuca fritters) are all part of Panamanian cuisine.

Yes. Many restaurants, especially in tourist areas, offer menus that cater to different dietary preferences, so vegetarian and vegan travelers will find plenty of choices.

In any emergency, dial 911. In Panama City, there are well-equipped clinics and hospitals available.

Reservation, Payment, and Cancellation Policies

Reservation Policy – Isthmus Experiences

  • Advance Booking
    Reservations must be made at least 48 hours before your scheduled tour.

  • Booking Confirmation
    Once your booking is completed, you will receive an electronic invoice with all service details. Please review this information carefully and notify Isthmus Experiences within three (3) days if you find any errors or missing information. After this period, corrections cannot be guaranteed.
  • Billing Errors
    Should there be errors in pricing, dates, or services, Isthmus Experiences will provide you with an updated invoice reflecting the correct details.

  • Client Responsibility
    Isthmus Experiences cannot be held responsible for changes, omissions, or errors not reported in a timely manner by the client.
    Peak Season & Holidays
    To guarantee availability, we recommend booking your reservation well in advance, especially during peak season or holidays.

  • General Policies
    Once your reservation is confirmed and the invoice is issued, our general payment, cancellation, and refund policies will apply.

Payment Policy – Isthmus Experiences

Accepted Payment Methods
*Cash
*Visa
*MasterCard
*Yappy (Banco General’s payment platform in Panama)


Full Payment Requirement
Full payment is required at the time of booking. Reservations will not be confirmed until the corresponding payment has been received.

Credit and Debit Card Payments
For credit or debit card payments, charges may take between 24 and 72 hours to appear on your account statement, depending on your bank’s processing times. If a card is declined or an error occurs, the reservation will be canceled automatically without prior notice.


Yappy Payments
If you select Yappy as your payment method, you will be provided with the account number or payment link. Once the payment is completed, you must send the transaction receipt to confirm your reservation.
International Payments
If you are using an international card, your bank may apply currency conversion fees or additional charges. We recommend confirming with your bank that your card is enabled for international transactions, especially if you are outside of Panama.

Currency
All prices are listed in balboas (B/.), Panama’s official currency. The balboa is equal in value to the US dollar, and both currencies are used interchangeably.

Cancellation Policy – Isthmus Experiences

  • Cancellations Made More Than 48 Hours in Advance
    If you cancel your reservation more than 48 hours before the scheduled departure, you will receive a refund of 50% of the total cost.

  • Cancellations Made Less Than 48 Hours in Advance
    If you cancel less than 48 hours before the scheduled departure, no refund will be issued, and 100% of the reservation cost will be charged.

  • No-Shows
    If you do not show up for your tour or experience, no refund will be provided, and the full amount of the original reservation will be charged.

  • Cancellations by Isthmus Experiences
    Should weather conditions or unexpected events compromise the safety of visitors, Isthmus Experiences may cancel the activity up to one day before the scheduled event. In such cases, you will be notified by email, and a full refund will be issued.

  • Refund Method & Processing Time
    All refunds will be processed using the same payment method used for the original reservation. Please note that, depending on bank processing times, refunds may take up to 30 days to appear in your account.